GENERAL TERMS AND CONDITIONS OF SALE

1. Scope and Acceptance

1.1 Purpose

These General Terms and Conditions govern the relationship between S.W.A.T.T. Agency LLC and any customer purchasing products through the SSL Gold Cup online store.

1.2 Acceptance of Terms

By placing an order on www.shop.sslgoldcup.com, the customer acknowledges having read and accepted these Terms and Conditions in their entirety.

1.3 Eligibility

Registration and purchases are reserved for individuals with legal capacity to enter into contracts. Orders placed by minors require the consent of a legal guardian.

1.4 Consumer Sales

Products offered on the website are intended exclusively for consumers purchasing for personal, non-commercial purposes.

2. Products

2.1 Product Information

Product descriptions, specifications, photographs and illustrations are provided for informational purposes only and do not constitute contractual documents.

2.2 Product Availability

All products are offered subject to availability.

2.3 Manufacturer Warranty

Products are sold with the manufacturer’s warranty only, where applicable.

3. Prices

3.1 Pricing

All prices are displayed in USD and include applicable taxes unless otherwise stated.

3.2 Shipping Costs

Shipping costs are calculated separately during checkout.

3.3 Price Changes

S.W.A.T.T. Agency LLC reserves the right to modify prices at any time; however, the price confirmed at checkout remains applicable to the order.

3.4 Promotional Offers

Promotional codes, discounts, gift vouchers and credits are subject to specific conditions and validity periods.

3.5 Pricing Errors

In the event of a technical or pricing error, S.W.A.T.T. Agency LLC reserves the right to cancel the order and issue a full refund.

4. Orders

4.1 Order Confirmation

An order becomes binding upon confirmation by S.W.A.T.T. Agency LLC and receipt of the order confirmation email.

4.2 Order Refusal

Orders may be refused or cancelled in cases including:

  • Incorrect customer information
  • Payment issues
  • Suspected fraud
  • Product unavailability

4.3 Automated Purchases

Orders placed using bots, automated scripts, crawlers or third-party purchasing software may be rejected or cancelled.

5. Payment

5.1 Accepted Payment Methods

Payments may be made using:

  • Credit Cards
  • Debit Cards
  • PayPal
  • Other payment methods displayed at checkout

5.2 Payment Verification

S.W.A.T.T. Agency LLC reserves the right to perform verification checks before accepting an order.

6. Data Protection and Security

6.1 Secure Payments

All payment transactions are processed through secure payment gateways.

6.2 Personal Data

Customer information is processed in accordance with applicable data protection laws.

6.3 Privacy

Customer data is used solely for order processing, account management and customer service purposes.

6.4 Analytics

The website uses Google Analytics and cookies to improve user experience.

7. Shipping and Delivery

7.1 Delivery Areas

Worldwide shipping is available.

7.2 Delivery Times

Estimated delivery times are provided for information only and are not guaranteed.

7.3 Risk Transfer

Risk transfers to the customer upon delivery by the carrier.

7.4 Lost or Stolen Packages

S.W.A.T.T. Agency LLC shall not be liable for theft, loss or damage occurring after delivery.

8. Shipping Costs

8.1 Calculation

Shipping fees are calculated according to:

  • Destination country
  • Parcel weight
  • Shipping method

8.2 Partial Deliveries

If an item becomes unavailable, the customer may receive a refund or an alternative delivery date.

9. Promotional Codes and Gift Vouchers

9.1 Promotional Codes

Promotional codes:

  • Cannot be exchanged for cash
  • May not be combined unless explicitly stated
  • Are valid only during their specified validity period

9.2 Gift Vouchers

Gift vouchers:

  • Can be used only on eligible products
  • Cannot be redeemed for cash
  • Do not accrue interest

10. Returns, Exchanges and Warranty

10.1 Damaged or Defective Products

Claims must be submitted within 96 hours of delivery, including:

  • Photographic evidence
  • Description of the issue

10.2 Return Conditions

Returned items must:

  • Be unused
  • Be in original packaging
  • Include all original labels and accessories

10.3 Replacement Policy

Where a defect is confirmed, S.W.A.T.T. Agency LLC may replace the item or provide an appropriate remedy.

10.4 Incorrect Orders by Customer

Items ordered by mistake are not eligible for refund unless required by law.

11. Ownership and Liability

11.1 Retention of Title

Products remain the property of S.W.A.T.T. Agency LLC until full payment has been received.

11.2 Limitation of Liability

Liability shall be limited to the extent permitted by applicable law.

12. Intellectual Property

All content on www.shop.sslgoldcup.com including:

  • Logos
  • Images
  • Videos
  • Product designs
  • Text
  • Databases

is protected by intellectual property laws and remains the exclusive property of S.W.A.T.T. Agency LLC or its partners.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of the United States.

Any dispute shall be submitted to the competent courts having jurisdiction over S.W.A.T.T. Agency LLC.

14. Contact Information

S.W.A.T.T. Agency LLC
120 Madeira Drive NE, Suite 220
Albuquerque, NM 87108
United States

Email: support@swatt-agency.com

15. Amendments to the Terms

S.W.A.T.T. Agency LLC reserves the right to modify these Terms and Conditions at any time. Updated versions will be published on the website and become effective upon publication.